GDPR Compliance

Effective Date: June 1, 2026

1. Introduction

While Brilliant Forest is primarily based in Australia, we recognize that some of our website visitors may be located in the European Economic Area (EEA). This page outlines our commitment to compliance with the General Data Protection Regulation (GDPR) for EEA residents.

2. Data Controller

For the purposes of GDPR, the data controller is:

Brilliant Forest
Level 3, 142 Oxford Street
Paddington NSW 2021
Australia
Email: [email protected]

3. Legal Basis for Processing

We process personal data on the following legal bases:

3.1 Consent

We process certain personal data based on your explicit consent, such as when you submit an enquiry form or subscribe to our newsletter. You have the right to withdraw consent at any time.

3.2 Contractual Necessity

We process personal data when necessary to perform a contract with you, such as providing renovation services you have requested.

3.3 Legitimate Interests

We may process personal data based on our legitimate business interests, such as improving our services, preventing fraud, and ensuring network security, provided these interests are not overridden by your rights and interests.

3.4 Legal Obligations

We process personal data when required to comply with legal obligations, such as tax and accounting requirements.

4. Your Rights Under GDPR

If you are an EEA resident, you have the following rights regarding your personal data:

4.1 Right of Access

You have the right to obtain confirmation as to whether we are processing your personal data and, if so, to access that data along with certain information about how it is processed.

4.2 Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.

4.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

4.4 Right to Restriction of Processing

You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

4.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

4.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

4.8 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

5. Exercising Your Rights

To exercise any of the above rights, please contact us at [email protected]. We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

6. Data Transfers

Your personal data may be transferred to and processed in Australia. While Australia is not covered by an adequacy decision from the European Commission, we implement appropriate safeguards to ensure your data is protected in accordance with GDPR standards.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining retention periods, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Applicable legal requirements

8. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

9. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular testing and assessment of security measures
• Staff training on data protection
• Limiting access to personal data on a need-to-know basis

10. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

11. Contact Information

If you have questions about this GDPR compliance statement or wish to exercise your rights, please contact us:

Brilliant Forest
Email: [email protected]
Address: Level 3, 142 Oxford Street, Paddington NSW 2021, Australia

12. Updates to This Statement

We may update this GDPR compliance statement from time to time. We will notify you of any material changes by posting the updated statement on our website and updating the effective date.